【 Pre order】The Herta Starfish Plush Doll

Blind Box

Contents are random and unknown until opened. Specific styles cannot be chosen. 1-pack and 3-pack are shipped randomly. Duplicates may occur.

Plush Keychains & Dress-Up Dolls

All of them are handmade. Minor flaws or slight differences are normal and not considered defects.

Pre-order Items

Some items are pre-orders or restocks. Please check the product page for estimated shipping time.

Shipping Policy

At Calembou, we process orders Monday to Friday, with most orders shipped within 3 business days. Shipping times may vary depending on your location and customs procedures. Tracking information will be provided for all orders.

If an item is out of stock, we may ship available items separately or wait for restocking. We’ll keep you updated on any delays.

Our self-shipping option is available in select countries. For any shipping inquiries, feel free to contact us at support@calembou.com.

Refund Policy

If you're not completely satisfied with your purchase, we accept returns within 30 days, provided the item is unused, undamaged, and in original packaging. For returns, please provide your order number and reason for return. Damaged or incorrect items can be returned for a full refund or replacement with photo or video proof.

For change of mind returns, the customer covers shipping, and refunds exclude the original shipping cost. Refunds are processed within 3 business days to the original payment method.

For defective or incorrect items, we cover return shipping. Please reach out for any assistance.